FAQ

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  • Notes

    • The replacement cars can have insurance covers and conditions of use and/or technical characteristics (ex. Anti-pollution devices) different from the ones specified in the form of the ordered vehicle and they can belong to a different group, in case of temporary unavailability, respect to the one expected in the offer form.

    • When, for inevitable temporary market needs, ALD cannot substitute the vehicle that is being repaired, it will take care of the cancellation of the daily quote of the monthly from the day following the date the vehicle was taken to the mechanic until the date the vehicle was delivered to the client.

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We would like to inform you that due to the national health emergency, all of our employees will now be working from home. All of your requests can be sent to the following email address servizio.clienti@aldautomotive.comor made directly on the MYALD platform found on this site. All requests will be dealt with as quickly as possible.

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ALD Automotive

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